礁石綠洲藍灣水療度假村 (Reef Oasis Blue Bay Resort & Spa)

房間被免費升級了 很幸運 變成了一個家庭房 房間每天都會打掃 水 洗護用品都給的很大方 就是客房服務相應的速度有些慢 全包酒店的好處就在於吃的喝的都是無限量供應 酒店的娛樂設施也算蠻多的 很適合在這邊享受是度假的人

自助餐真的很好吃，種類多、補餐及時，口味也超出預期，每一餐都很享受。泳池非常棒，水質乾淨，周圍環境很舒服，無論是游泳還是躺著放鬆都很愜意，是一次讓人放鬆下來的度假體驗。

無邊泳池風景太絕了。可以躺著發呆一整天～！ 服務也是不錯的，沒有強行小費。自助餐意外的好吃，每天總有幾道餐特別符合亞洲胃，最重要的是特別降火。可以再來！

度假村很大很漂亮，有四川廚師做中餐，人特別好

酒店娛樂設施挺豐富的，但是房間並沒有很新，説是2023年開業，其實裝修蠻舊的，有些地板踩著感覺要裂了，沒有性價比。酒店有中餐，味道挺不錯的。

You can book it with your eyes closed. We stayed during peak season in April, and it was almost fully booked. All the rooms are private villas, offering great privacy. The restaurant serves freshly cooked and grilled food at all times, and the staff are impressively fast to handle the high volume of guests. The buffet was genuinely delicious — definitely above average by Egypt standards. If you’re into diving, you don’t even need to take a boat out. Right on the hotel’s beach, there’s a free coral reserve where you can see coral, jellyfish, tons of colorful fish, and even huge schools of fish swirling around you. The hotel also has its own diving center for deep dives. There’s a small water park right outside the villa rooms, and all the hotel bars serve drinks 24/7. As Asian travelers, we didn’t experience any discrimination — not overly warm service, but definitely respectful and neutral. There’s also an infinity pool on the cliffside that’s perfect for photos, and the resort has its own shopping street.

這個價格的一價全包還要什麼自行車啊！早餐，中餐，晚餐，除了白人飯，竟然有中國師傅。冰激凌咖啡蛋糕壽司啥都有。沒去之前看評論還有擔心，去了之後酒店自帶的水上樂園孩子一天天都玩不膩。晚上還有表演可以看。

非常失望，房間裡面非常小衞生間反味嚴重很臭，2個人入住兩晚上加了98刀。房間設施相當於國內400 500的，如果不會潛水的就不要定這個了很不划算。服務也不好酒店的人都mean 然後接機不是booking定的不是免費接機，但是後面聯繫了訂房網站送機是安排的免費的。反正很不行.大避雷

As a guest who chose your hotel based on its advertised luxury standards, the systemic service failures and unethical practices encountered have caused significant distress. Below is a detailed account of the issues: 1. Airport Transfer Fraud & Negligent Handling Failure to Respond to Pre-Arrival Communications Upon arrival, an individual falsely claiming to be your "authorized driver" coerced me into paying USD 50 2. Fraudulent Charges by Water Sports Department Breach of "All-Inclusive" VIP Boat Tour Agreement The pre-booked VIP boat tour EUR 800 “All Inclusive” However, upon disembarking, your team demanded an additional EUR400 for onboard photos, threatening to withhold our belongings unless paid. Predatory Pricing The photo fee (equivalent to 50% of the boat tour cost) constitutes exploitative pricing under Egyptian consumer protection laws. 3. Unacceptable Room Conditions & Facility Mismanagement Room Assignment Failure My reserved Twin Bed Room was switched to a King Bed Room without prior notice or consent. Hygiene and Maintenance Negligence Day 1: Missing basic toiletries despite repeated requests. Day 2: The replacement room had broken plumbing: the shower alternated scalding hot and freezing cold water, resulting in respiratory illness (medical report attached as Exhibit 5). Unlawful Pool Access Restriction Staff forcibly prohibited me from using the pool during posted operating hours, refusing to provide written policy documentation. 4. Breach of Commitment to Accountability Duty Manager verbally pledged a "written resolution" As of today, no response has been received.

我的紫色小包落在了酒店，而且不是在房間，在外面無邊泳池附近拍照時放在椅子上，好心疼，裡面有剛剛買的手鍊和自己以前的項鍊，還有一個黑色充電寶，如果有人撿到送到酒店的失物招領，希望酒店能跟我聯繫，我會付運費。